Training and Development

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Training and Development

Training and Development is important to everyone, and not only from regulatory body point of view, but also for your business and continued professional development. It also helps your business to have the correct tools, skills and people in place which ensures you are legally compliant.


Our Training and Development sessions are aimed at everyone.  All trainers are 'Train the Trainer' competent.


Courses we offer are:

      Care Certificate


Clinical

      Parkinson's

      Dementia

      Record keeping- the importance of this

      End of Life Care

      Mental Health

      First Aid

      Menopause in the workplace

      Core HR Cycle - Disciplinary, Grievance, Probationary, Performance Management & Absence

      Management

      Conducting Investigations & Hearing for Disciplinaries and Grievances

      Bullying and Harassment


 Leadership & Business Management Training

  • Leadership training - This training course is a must for leaders in care.  This is a very practical, hands on course that will ensure attendees come away with skills that they can embed immediately into the business
  • Coaching training - Having a coaching culture within care businesses can postively impact the bottom line.  By creating a coaching framework it enables your team to be responsible and accountable for their roles thus enabling you to spend time on the business, rather than in it.
  • Conflict management - Being able to not only deal with conflict effective but also resolve conflict within your organisation is critical.  This training enables attendees to understand why conflict happens, understand different perspectives, enable them to communicate confidently and effectively without emotion and have strategies to resolve conflict.
  • Sales Training - If you want to attract private clients then  employees need the skills to convert enquiries.  This training is practical and hands on, allowing people to practice the skills and techniques, together with understanding barriers to sale.